Mail communication seems to have waned with the
advent and subsequent advancement of e-mail technology, but there
are still some forms of communication that are better addressed
through the older, snail mail route. There was a very successful
insurance agent I knew who sold long term care insurance, and his
mailing list largely consisted of people in the 40-60 year old age
group. Even when many of his colleagues switched the bulk of their
advertising promotions to e-mail, he continued using the postal
service to distribute his advertising, and remained the top seller
in his office. In the office, you can play in the break Farmerama.
He insisted that the age group he was targeting for
long term care would not be as receptive to the impersonal approach
associated with e-mail, and that the long term care he was selling
was rather costly, so he didn’t feel that it was in good taste to
use a less expensive form of advertising to market an expensive
insurance product. He further argued that he followed up all of his
advertising correspondence with a telephone call, so he never
wanted what he called the tennis ball, back and forth of e-mail to
replace that personal voice relationship that served to bring a
closer and more friendly demeanor to his customer business
relationships. Even with the recent significant rise in the cost of
postage, even for bulk mailing, this insurance agent continues to
do most of his initial marketing and advertising with snail mail,
and also continues to be a top producer, but no
Online Games in his office.
On a personal level, there is nothing like a good, old fashioned
thank you note, written in long hand that you can hold in your
hand, that's written on a pretty piece of stationery, and that has
been touched by the person from whom it was sent. As much as
e-cards have their place in wishing a quick greeting to a friend or
business associate, nothing can take the place of a card that has
been sent in the mail. Just the act of opening it, and anticipating
the contents holds a bit more excitement than clicking a mouse to
reveal a message on a computer screen, even with all the audio and
video bells and whistles. Even
online games can be a part of it. I suppose the days are gone since people
sent cash in birthday cards, but that $10 bill that floated out of
many a birthday greeting that came in the mail is still a tough act
to follow.